Support
Contact PIXVIX
Last updated October 8, 2026
We usually reply within 1–2 business days.
General support
Email support@pixvix.app for help with your account, patterns, PDFs or Workspace. Signed-in users can also send feedback from the Feedback page in the app.
Bought a pattern on Etsy?
Sign in to PIXVIX and open the Claim page (pixvix.app/claim). Connect your Etsy account, or enter your Etsy order number and the name on the order. If anything goes wrong, email support@pixvix.app with your order number.
Privacy and data requests
To access, export or delete your data — including Etsy order data linked to you — email support@pixvix.app from the address on your account.
Business and partnerships
For business, press or partnership questions: hello@pixvix.app.